Between the Guillaume Loiseau Company, Calle Felip II, 114, 2, 2 – 08027 Barcelona, Spain. Tel: +34 691 72 79 64, registered with the Spanish Trade Register and with the Register of International Operations under number Y2353289N, represented by Mr Guillaume Loiseau, as manager, duly authorized for the purposes hereof. The company can be reached by email by clicking on the contact form accessible via the homepage of the site. Hereinafter the “”Seller”” or the “”Company””.
On the one hand, the natural or legal person proceeding to the purchase of products or services of the company. Hereinafter, “”Buyer””, or “”Customer”” .On the other hand, It has been exposed and agreed what follows:
The Seller is a distributor of Teqoya products exclusively intended for consumers, marketed through its websites (http://www.teqoya.be and http://www.teqoya.es). The list and descriptions of the products offered by the Company can be consulted on the above mentioned websites.
Article 1: Purpose
These General Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by the Seller.
Article 2: General provisions
These General Terms and Conditions of Sale apply to all sales of Products made through the Company’s websites which are an integral part of the Contract between Buyer and Seller. The Seller reserves the right to modify the present, at any time by the publication of a new version on its website. The GTCs applicable then are those in effect on the date of payment of the order. The Client declares to have read and understood all the General Conditions of Sale and, if applicable, the Particular Conditions of Sale linked to a product, without any restrictions or reservations. The Customer acknowledges that he has received the advice and information necessary to ensure that the offer matches his needs. The Client declares that he is able to contract legally under Spanish law or validly represent the natural or legal person for which he commits himself. Unless proved otherwise, the information recorded by the Company constitutes proof of all the transactions.
Article 3: Price
The prices of the products sold through the Internet sites are indicated in Euros VAT included and precisely determined on the pages of descriptions of the Products. They are also indicated in euros, all taxes included (VAT + other possible taxes) on the page of order of the products, and without specific expenses of dispatch. Customs duties or other local taxes or import duties or state taxes may be chargeable in certain cases. These rights and sums are not the Seller’s responsibility. They shall be borne by the buyer and shall be his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The cost of telecommunication necessary for access to the Company’s Internet sites is borne by the Client.
Article 4: Conclusion of the online contract
The Client must follow a series of steps specific to each Product offered by the Seller to be able to carry out his order. However, the steps described below are systematic: – Information on the essential characteristics of the Product; – Choice of Product; – Acceptance of these General Conditions of Sale; – Verification of the elements of the order and, where appropriate, correction of errors. – Follow-up instructions for payment, and payment of products. – Delivery of products. The Customer will then receive confirmation by e-mail of payment of the order, as well as an acknowledgment of receipt of the order confirming it. For the products delivered, this delivery will be made to the address indicated by the Client. In order to ensure the successful completion of the order, the Customer undertakes to provide his authentic identification. The Seller reserves the right to refuse the order, for example for any abnormal demand, carried out in bad faith or for any legitimate reason.
Article 5: Products
The essential characteristics of the goods and their respective prices are made available to the buyer on the company’s websites. The customer attests to having received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract. The Seller undertakes to honour the Customer’s order within the limits of the stocks of Products available only. Failing this, the Seller informs the Client. This contractual information is presented in detail and in several languages (according to the website). The parties agree that the illustrations or pictures of the products offered for sale have no contractual value. The period of validity of the offer of the Products and their prices is specified on the Company’s websites. Unless otherwise stated, the rights granted herein are only granted to the individual signing the order (or the person holding the email address). In accordance with legal provisions concerning compliance and latent defects, the Seller refunds or exchanges the defective products or does not correspond to the order. The reimbursement can be requested in the following way: – The customer will contact by email or via the contact form with the Company. – The costs of return will be borne by the customer. – On receipt of the package and within a maximum of 15 working days, the Company will reimburse the Customer for the price of the product (s) purchased.
Article 6: Retention of title clause
The products remain the property of the Company until the full payment of the price.
Article 7: Terms of delivery
The products are delivered to the delivery address which was indicated at the time of the order and the indicated time. This delay does not take into account the time required to prepare the order. In case of delayed dispatch, the Customer will be notified immediately. In the event of delay in delivery, the Customer has the possibility to resolve the contract. The Seller then proceeds to the refund of the product. The Seller makes available a telephone contact point indicated in the order confirmation email in order to follow up the order. The Seller recalls that at the moment the Customer has physical possession of the products, the risks of loss or damage of the products are transferred to him. It is the customer’s responsibility to notify the carrier of any reservations on the product delivered.
Article 8: Availability and presentation
Orders will be processed within the limit of our available stocks or subject to stocks available from our suppliers. If an item is unavailable for a period exceeding 15 working days, you will be notified immediately of the foreseeable delivery time and the order of this article can be cancelled on request. The Customer may then request a credit for the amount of the item or its refund.
Article 9: Payment
Payment is due immediately upon order. The Customer may make payment by credit card or via the Paypal payment platform. Credit cards accepted are only MasterCard, Visa or American Express. Secure online payment by credit card is made by our payment service provider. The information transmitted is encrypted in good practice and cannot be read during transport on the network. Once payment is initiated by the Customer, the transaction is immediately debited after verification of the information. The commitment to pay by card is irrevocable. By communicating his banking information at the time of the sale, the Customer authorizes the Seller to debit his card of the amount relating to the indicated price. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In case of error, or inability to debit the card, the Sale is immediately cancelled and the order cancelled.
Article 10: Cancellation period
The consumer has a period of 14 clear days to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception, if necessary, of the costs of return. The period mentioned in the preceding paragraph runs from receipt for the goods or acceptance of the offer for the provision of services. The right of withdrawal can be exercised by contacting the Company in the following way: via the Contact form or via email. If the right of withdrawal is exercised within the aforementioned period, only the price of the product (s) purchased and shipping costs will be reimbursed, the return costs will be borne by the Customer. The returns of the products are to be made in their original state and complete (packaging, accessories, notice …) so that they can be re-commercialized in new condition. They should, if possible, be accompanied by a copy of the purchase receipt. In accordance with the legal provisions, you will find hereafter the standard form of withdrawal to the following address: Teqoya – Guillaume Loiseau – Calle Felip II, 114, 2, 2 – 08027 Barcelona – Spain. Procedure for reimbursement: upon receipt of the product and after verification of its condition, the Company will inform the customer by email if the refund will take place. In this case, the payment order will be given within 15 working days.
Article 11: Guarantees
According to the law, the Seller assumes two guarantees: of conformity and relative to the hidden defects of the products. The Seller reimburses the buyer or exchanges the products apparently defective or not corresponding to the order made. The Seller recalls that the consumer: – has a period of 10 years from the issue of the goods to act with the Seller – that he can choose between the replacement and the repair of the goods subject to the conditions laid down by the “” art. Apparently defective or not corresponding – that he is exempt from proving the lack of conformity of the goods during the 10 years following the delivery of the goods. The consumer may also assert the guarantee against the latent defects of the thing sold and, in this case, he may choose between resolving the sale or reducing the sale price.
Article 12: Complaints
If necessary, the Buyer can present any complaint by contacting the company by using the following contact information on the “”Contact”” page (email, contact form or via telephone).
Article 13: Intellectual Property Rights
The trademarks, domain names, products, images, videos are and remain the exclusive property of TEQOYA SA. No assignment of intellectual property rights is realized through these GCS. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
The website and its texts are the property of the Seller
Article 14: Force majeure
The fulfilment of the obligations of the seller at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or of force majeure which would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible.
Article 15: nullity and modification of the contract
Should one of the provisions of this contract be cancelled, such nullity would not result in the invalidity of the remaining provisions which shall remain in force between the parties. Any modification of the contract is valid only after written agreement signed by the parties.
Article 16: Protection of personal data
In accordance with the Data Protection Act, you have the rights to interrogate, access, modify, oppose and rectify personal data concerning you. By adhering to these general conditions of sale, you consent to our collecting and using this data for the execution of this contract. By entering your email address on one of the sites of our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. Simply click on the link at the end of our emails or contact the data controller (the Company) by letter. We monitor the attendance at all of our sites. To do this, we use tools such as Google Analytics.
Article 17: Applicable law
All the clauses contained in these general conditions of sale, as well as all the buying and selling transactions referred to herein, will be subject to Spanish law.
Derived from a unique and patented technology, Teqoya air purifiers are both entirely designed, manufactured and tested in France, in the heart of the Bordeaux nature and wineyards. Our R&D activity brings together air quality specialists and electronics, based in Ile de France, Normandy and Aquitaine.